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Help your families view their notice online

by Vicki Barlow
Published 06/03/2023
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Funeral Notices makes it easy for families to access their notice online as soon as it is published.

You might have noticed when booking notices we ask for a customer email. This is designed to help you help your families to connect with their notice online as soon as it is published.

It saves you time having to email the family yourself and means they can get on with sharing the notice, making donations in memory and collecting tributes, memories and photos on their everlasting tribute page.

We will only use the email address to send this email - we will not add it to any marketing or contact lists and they will not receive any further communication from us.

When you add an email address for the family, you will need to click to confirm you have consent to share the email with us. This also confirms that we will not use the email address for any other purpose - meaning it complies with all Data Protection requirements.

How does the customer email service work?

The best practice is to speak with families as you are discussing the arrangements for their notice and ask if it is ok for us to email them with a link when it is published on funeral-notices.co.uk.

If we book your notices, please include the family email address when you call or email us and we will add in it for you.

If you book your own notices, simply pop the email in when prompted and follow the instructions.

You can add more than one email address for the family or their friends.

Notices receive more views and interactions if the family have been sent a welcome email, linking to the notice.

Help people pay tribute to their loved one online

When families request a notice, be sure to give them the website URL so they can let their family and friends know where to look for the notice. You can also advise them to view the notice via their local Live site such as 'ChronicleLive' in Newcastle.

It's helpful to let them know they can share their notice directly from our website onto social media and messenger apps. This will help ensure the notice is seen by people who wish to add their own tribute.

We're always here to help so if you have any questions or would like support with booking your notices please get in touch using the form below:
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